Customer Service

We are here to help you with any questions about our authentic Dubai perfumes, orders, shipping, and more. Find the information you need or contact our support team.

Registered Business

SHAM PERFUME STORE SDN. BHD.

SSM: 202201040723 (1486420-H)

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Data Deletion Instruction

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Shipping Information

Learn about our shipping options and delivery times

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Returns & Exchanges

Information about our return and exchange policy

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Size Guide

Find the perfect fragrance size for your needs

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Frequently Asked Questions

Quick answers to common questions

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Privacy Policy

How we protect and use your personal information

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Terms of Service

Terms and conditions for using our services

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Refund Policy

Understanding our refund process and eligibility

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Shipping Policy

Detailed shipping terms and conditions

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Still Need Help?

Can't find what you're looking for? Our customer service team is available to help.