Terms of Service

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Last updated: 29/10/2025

Agreement to Terms

By accessing and using Shamperfume website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Product Information

Authenticity Guarantee

  • All perfumes sold are 100% authentic and sourced from authorized distributors
  • We guarantee the authenticity of every fragrance we sell
  • Products are stored in optimal conditions to maintain quality

Product Descriptions

We strive to provide accurate product descriptions, images, and specifications. However, minor variations may occur due to:

  • Photography: Colors may vary slightly due to lighting and screen settings
  • Packaging: Manufacturers may update packaging designs
  • Formulations: Fragrance houses may make minor adjustments to formulas

Orders and Payment

Order Acceptance

  • Orders are subject to availability and acceptance by wangiworld
  • We reserve the right to refuse or cancel orders at our discretion
  • Order confirmations will be sent via email

Payment Terms

  • Accepted Methods: Visa, Mastercard, PayPal, FPX, GrabPay, Touch 'n Go
  • Currency: All prices are in Malaysian Ringgit (RM)
  • Payment Security: All transactions are processed securely
  • Failed Payments: Orders will be cancelled if payment fails

Shipping and Delivery

Shipping Policy

  • Free Shipping: Orders RM200 and above
  • Standard Shipping: RM10 for orders below RM200
  • Delivery Time: 1-3 business days (Peninsular Malaysia)
  • East Malaysia: 3-7 business days

Returns and Refunds

Return Period: 30 days from delivery

Condition: Items must be unopened with intact seals

Process: Contact us for return authorization

Refund Time: 5-7 business days after receiving return

Limitation of Liability

Shamperfume shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website.

Contact

Email: shamperfumemall@gmail.com
SSM: SHAM PERFUME STORE SDN. BHD. 202201040723(1486420-H)
Phone: +60178736877