Data Deletion Instruction
Under Malaysia PDPA 2010
How to request data deletion
| Step | Action |
|---|---|
| 1 | Email privacy@shamperfume.my or WhatsApp +60178736877 |
| 2 | Provide your full name and registered email address |
| 3 | Specify what data you want deleted |
| 4 | We process your request within 14 business days |
| Confirmation email sent when deletion is complete |
What we can delete
| Data | Deletable? |
|---|---|
| Account information (name, email, phone) | Yes |
| Shipping addresses | Yes |
| Wishlist and preferences | Yes |
| Marketing & communication history | Yes |
| Transaction records (tax/accounting — 7 years) | Retained |
| Dispute/complaint communications | Retained |
| Law enforcement requests | Retained |
Contact for data requests
- Privacy email: privacy@shamperfume.my
- WhatsApp: +60178736877
- Processing time: up to 14 business days
