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Shipping Information

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Shipping Options

We offer fast and reliable shipping across Malaysia for all fragrances purchased through Sham Perfume.

Free Shipping

Orders RM200 and above: Free standard delivery to your address.

Delivery Time: Estimated 1–3 business days within Peninsular Malaysia.

Standard Shipping

Orders below RM200: RM10 shipping fee.

Delivery Time: Estimated 2–5 business days.

Same-Day Delivery (Klang Valley Only)

Fee: Additional RM15.

Cut-off Time: Orders placed before 2 PM.

Coverage: Kuala Lumpur, Petaling Jaya, Shah Alam, Subang Jaya, and nearby areas.

Coverage Areas

  • Peninsular Malaysia: 1–3 business days
  • Sabah & Sarawak: 3–7 business days
  • Remote Areas: 5–10 business days (additional charges may apply)

Order Processing

Processing Time: Orders are processed within 24 hours (Monday–Friday).

Weekend Orders: Orders placed on Saturday or Sunday will be processed on Monday.

Public Holidays: Orders will be processed on the next working day.

Tracking Your Order

When your order ships, you will receive:

  • Email confirmation with tracking information
  • SMS updates (when available from courier)
  • A real-time tracking link for your parcel

Note: Delivery times are estimates. Actual delivery may vary depending on courier operations, weather conditions, and other external factors.

Contact Information

Company Name: SHAM PERFUME STORE SDN. BHD.

SSM: 202201040723 (1486420-H)

Email: support@shamperfume.my

Phone: +60178736877

Address: Amerin Mall, Level 1-6, Persiaran Impian Indah, 43300 Seri Kembangan, Selangor, Malaysia