Privacy Policy

Last updated: 29/10/2025

Privacy Policy

At Sham Perfume, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with Malaysia’s Personal Data Protection Act (PDPA).

Information We Collect

We may collect the following types of information when you interact with our website or make a purchase:

Personal Information

• Contact Details: Name, email address, phone number, delivery address
• Payment Information: Billing details (processed securely by third-party payment providers)
• Order History: Purchase records and customer service interactions

Automatic Information

• Device Information: IP address, browser type, device identifiers
• Usage Data: Pages visited, time spent, clickstream patterns

How We Use Your Information

• Process and fulfill your orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve website functionality and user experience

Information Sharing

We do not sell or trade your personal information. We share data only where necessary:

Service Providers

• Payment Processors: Secure payment handling
• Shipping Partners: Delivery of your order
• Email Services: Sending confirmations and updates
• Analytics: Website performance and anonymized traffic insights

Data Security

We maintain industry-standard technical and organizational measures to protect your information:

• SSL encryption for all data transmission
• Secure servers with restricted access
• Regular system updates and security reviews

Your Rights Under PDPA

• Access: Request a copy of your personal data
• Correction: Update incorrect or incomplete information
• Deletion: Request removal of your personal data
• Withdraw Consent: Opt out of marketing communications

Contact Us

If you have privacy-related questions or wish to exercise your PDPA rights, please contact us: