Privacy Policy

Last updated: 29/10/2025

Information We Collect

At Shamperfume, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Personal Information

• Contact Details: Name, email address, phone number, delivery address
• Payment Information: Billing details (payment processing handled securely by third parties)
• Order History: Purchase records, preferences, and customer service interactions

Automatic Information

• Device Information: IP address, browser type, device identifiers
• Usage Data: Pages visited, time spent, clickstream data

How We Use Your Information

Primary Uses

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations and shipping updates
• Improve our website and services

Information Sharing

We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:

Service Providers

• Payment Processors: Secure payment handling
• Shipping Partners: Order delivery
• Email Services: Order confirmations and newsletters
• Analytics: Website performance (anonymized data)

Data Security

We implement industry-standard security measures to protect your information:

• SSL encryption for all data transmission
• Secure database storage with access controls
• Regular security audits and updates

Your Rights

Under Malaysian Personal Data Protection Act (PDPA), you have the right to:

• Access: Request a copy of your personal data
• Correction: Update incorrect or incomplete information
• Deletion: Request removal of your personal data
• Withdraw Consent: Opt out of marketing communications

Contact Us

For any privacy-related questions or to exercise your rights, contact us: