Privacy Policy
Last updated: 25 March 2026
Information we collect
| Category | Data | Purpose |
|---|---|---|
| Personal | Name, email, phone, address | Order processing & delivery |
| Payment | Billing details (via secure third-party) | Transaction processing |
| Orders | Purchase history, preferences | Customer service & support |
| Device | IP address, browser type | Security & analytics |
| Usage | Pages visited, clickstream | Website improvement |
How we use your information
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send order confirmations and shipping updates
- Improve our website and services
Information sharing
| Service Provider | Purpose |
|---|---|
| Payment Processors (HitPay) | Secure payment handling |
| Shipping Partners (J&T, SPX, Lazada Express) | Order delivery |
| Email Services | Order confirmations & newsletters |
| Analytics (Google) | Website performance (anonymized) |
- We do not sell, rent, or trade your personal information
Your rights (PDPA Malaysia)
| Right | Description |
|---|---|
| Access | Request a copy of your personal data |
| Correction | Update incorrect or incomplete information |
| Deletion | Request removal of your personal data |
| Withdraw | Opt out of marketing communications |
Cookies
| Type | Purpose |
|---|---|
| Essential | Required for website functionality |
| Analytics | Understand website usage |
| Marketing | Personalize experience (with consent) |
Contact us
- Email: support@shamperfume.my
- Phone: +60178736877
- Privacy requests: privacy@shamperfume.my
